10 Nonprofit Leadership Lessons from Women’s World Cup
For the past month, I’ve been glued to the TV watching live and on-demand games of the FIFA Women’s World Cup. As a former college player, I’m overjoyed with the progress of women’s soccer in both player skills and fan followers. It’s an amazing thing to watch.
Back in the day, I played for the Washington State University Cougars. We were a club team, not even important enough for the university to fund us as a varsity sport. We had a lively British coach and a small van that we used to shuttle around the Pacific Northwest for games. It wasn’t very glamorous.
I think our coach had another job at WAZZU, but he was a good sport about it all. He was dedicated to helping us win, and we had a jolly time singing off-color British pub chants as we trundled through the night to our next competition.
Although it’s fun to reminisce about old times, I’m happy to see that women’s soccer has changed for the better. With more attention and resources, professional athletes can achieve even greater heights and fans – more delight.
There’s no doubt that the time has come for change. Now, women players are demanding equity in resources and pay. And, all because of fantastic leaders driving change.
But, change didn’t come overnight and it didn’t come easily.
Learning From Elite Athletes
For nonprofit leaders, movements like these offer interesting lessons. For leaders of volunteers, often the under-resourced underdogs in organizations, there is even more value and wisdom.
There’s a lot to admire about today’s most successful athletes, even more so when they work collaboratively, as a team, to achieve greatness. It’s no small feat.
As I watched the FIFA Women’s World Cup tournament unfold this year, there were so many lessons between winners and losers and within the competition, in general. I began to see themes emerge.
Certainly those who find themselves at the top of the game have innate physical characteristics that make them stronger, faster, and more agile than others who simply can’t compete.
But, at the highest levels, there is more to winning than simply what you’re born with.
Nonprofit Leadership Is Not Innate
Similarly, in nonprofit leadership, there are innate characteristics that, at first glance, may appear to offer an edge. Certain causes might engender more natural empathy or support from the public and this may make them more likely beneficiaries of success.
Some national, regional, or geographic environments might be easier to deliver services than others or have a more engaged philanthropic base. The size of a nonprofit may play a part in its ability to garner media attention and build awareness.
Still, there are choices each leader or athlete can make that make success more likely, regardless of the raw materials they start with.
For example, some people are born naturally fast runners. But with a little effort, others can also learn to run a 60-yard dash in under 7 seconds. It just takes focus.
So leadership, like athletic ability, isn’t a foregone conclusion. We can train ourselves to make better choices and react differently to adversity. Focus and practice can indeed separate good from great leaders.
And, it helps to study the best.
Nonprofit Leadership Lessons from Women’s World Cup Champions
Great leadership comes in all forms and shapes, and sometimes in surprising places. This year’s US Women’s National Team (USWNT) demonstrated it in spades.
For a little context, the FIFA Women’s World Cup isn’t just a simple tournament. It is an epic marathon. To reach the final match, each country’s team must play three games in their group stage before making it the final 16. If they win there, they head to the quarter-finals, then on to the semi-finals, and final. From the round of 16 onward a loss will send a team home.
In the end, the two teams that compete in the final will play seven games over a month span (with potential for overtime games), as well as training in between, press appearances, etc. It is both physically and mentally draining.
Exceptional leadership in this environment is a necessary ingredient to sustaining a successful run. And, it helps both on and off the field. Here’s how the team pulled it off and some key takeaways for others who want to overcome the odds and drive change in their organizations.
LESSON 1: Unflagging Dedication to Fellow Team Members is Essential
Winning teams don’t tear each other down, on the field or off it. While USWNT may have differences of opinions, they keep any internal tensions to themselves. Instead, during press conferences they praised key playmakers and the team as a collective unit.
In high-pressure, low-resourced environments where nonprofits live, it’s easy to slip into gossip and the blame game when things don’t go according to plan. But, in the end, these actions only break down cohesion and do nothing to build the confidence needed to succeed.
LESSON 2: You Can’t Win Without Rock Solid Confidence
The US women were criticized for their “arrogance” and overconfidence. But, at the top levels of competitive sports it’s difficult to develop a winning mindset without a little swagger.
What about in nonprofits? If leaders don’t project confidence in their programs and community impact, who will support them? In fact, often nonprofits have something to crow about and don’t do enough to communicate it to the community. It’s time leaders made their successes more widely known through storytelling, impact measurements, and public kudos to staff and volunteers.
LESSON 3: It Takes a Village of Friends, Partners, Family, and Fans
Armed with confidence, gratitude is a way leaders can stay grounded in light of their success. The USWNT took many opportunities to thank the fans, and fans repay them in kind with massive support at each game. They also have an army of friends and family who not only support them at tournaments but also throughout the training year.
For most nonprofits, it takes an army of dedicated volunteers and donors to support mission success. So, it’s imperative for agency leaders to publicly acknowledge this work early and often. It also helps to thank those at home who support you.
LESSON 4: Fitness is a Factor
You must be physically and emotionally fit to win at the highest levels. This helped the USWNT maintain their spark even in the most grueling games.
Strength and endurance isn’t just for athletes, though. It helps leaders of all kinds find success by helping them remain more focused and alert. Keeping fit and practicing mindfulness can help nonprofit leaders focus on what really matters and leave the rest behind.
LESSON 5: “Sales” is Part of the Game
Influence, or “non-sales selling,” is a large part of leadership. USWNT team members understand the image they want to project and are media savvy, sharing both a platform for change and unfettered, behind-the-scenes jubilation. Fans loved it.
Nonprofits can also leverage both formal, serious messages with authentic, behind-the-scenes peeks at day-to-day operations. Do you need to show unabashed afterparties? No. But, the public must know, like, and trust leaders in order to support them. And, with a plummeting trust level in US charities, we have work to do.
LESSON 6: Complaining Wastes Time & Valuable Energy
In this year’s World Cup tournament, some teams felt they were treated unfairly by the referee. One team was visibly upset, staging a mini protest on the field. Equal or unjust, the actions didn’t help them compete. With the clock ticking away, precious time is wasted on debating with officials and the focus is redirected away from winning and toward a feeling of disempowerment.
The same goes true for nonprofit leadership. Sometimes, you simply don’t get what you might deserve in terms of support, recognition, or respect. Certainly, there is a time for anger and grief about the status quo. But, choose those times wisely and don’t let these emotions ruin the game plan.
LESSON 7: Choose the Right Time to Fight
A full 28 members of the USWNT escalated their long-running fight with the US soccer federation by filing a gender discrimination lawsuit over pay equity and working conditions. The discrimination affects not only their paychecks but also where they play and how often, how they train, the medical treatment and coaching they receive, and even how they travel to matches. It was timed perfectly to coincide with International Women’s Day and three months before the World Cup ensuring the issue would be covered.
Similarly, with nonprofit leadership can choose when and where to launch their advocacy campaigns, whether they be for better support inside the organization or to bring about change in their impact area in the world. Timing is everything.
LESSON 8: Let Actions Speak as Loud as Words
Breaking all world records, the USWNT is the only team to win four World Cups (plus four Olympic gold medals). The men’s team has won none. It has been a consistent phenomenon of success.
In case you don’t follow sports, here’s a rundown:
- With four titles, the United States is the most successful Women’s World Cup team and is one of only seven nations to play in every World Cup
- They are tied (with Germany) for the most consecutive World Cup tournament wins
- They have most goals in a single Women’s World Cup match and tournament
- Highest margin of victory in one soccer match in both women’s and men’s World Cup soccer history
- USNWT Coach Jill Ellis became the first women’s coach ever to win two World Cup titles in soccer history, a feat achieved only once before by Italy’s men’s coach, Vittorio Pozzo in the 1930s
As nonprofit leaders seek change, they must also demonstrate progress. Not everyone can be a world champion, but leaders can develop their nonprofit leadership skills and a reputation for exceptional results. This helps gain traction and support for new proposals.
LESSON 9: You Earn Respect With Time
Over time, dedication, hard work, perseverance, talent, and skill is noticed. At the World Cup winners ceremony, the whole team lifted the trophy while the stadium chanted: “Equal pay! Equal pay!”. After years, the struggle had been taken on by the people, building the public momentum for change.
When they become frustrated, it helps for leaders to recognize the pace of change. Every small step helps. And, when the tide turns, it feels virtually immediate. A smart leader knows that’s not the case, but has faith in the future and knows that day will come.
Choose Your Path to Greatness
Within the nonprofit leadership sector, you too can choose the path of grit, determination, and focus to reach your highest aspirations. Leadership is rarely a foregone conclusion due to job title or a place on the org chart.
Leadership and influence isn’t a given. But, at the same time, you don’t have to wait for permission.
You can make the choice to lead, no matter the consequence or adversity before you. And, no doubt you’ll attract unlikely fans-for-life along the way.