Volunteer Management Case Studies: Better Volunteer Outcomes Through Expert Support

While each of our consulting projects is different and tailored to our clients’ needs, we thought it might be helpful for you to see examples of our process and results. Here are a few Tobi Johnson & Associates volunteer management case studies for you to view. To view more information on each case study listed below, simply click on the solution button and you will be redirected.

Volunteer Case Studies

How a New Volunteer Program Strategy was Launched to Help Vulnerable Seniors

Problem: A Medicare counseling program was struggling to reach consumers in all corners of their state. Despite the hard work and dedication of their staff, they did not have enough time to serve a sufficient number of clients. When compared to their peers throughout the country, their productivity was far below average. They needed to expand their volunteer base.

Solution

How a Statewide Volunteer Program Radically Improved its Performance in One Year

Problem: A statewide network of healthcare navigation services was interested in increasing their performance in order to generate additional funding to expand programming. An analysis of program outcomes revealed that, although the total number of active volunteers had increased, the total number of clients served had not. They needed to improve their impact.

Solution

How a Volunteer Program Assessment Helped This Organization Find Clarity

Problem: An advocacy program instituted a new volunteer initiative to expand engagement and revitalize its volunteer management framework, but the transition met with mixed results. In some regions, they experienced a smooth transition to the new structure. But in others, the result was a gradual decline in volunteer involvement. They needed to understand what was going on.

Solution